Shipping policy

We aim to dispatch all orders within 1–2 business days from confirmation of payment.

Delivery Times:
- UK Standard: 1–2 working days
- Tracked shipping provided on all orders


Delays caused by couriers, customs, or incorrect delivery details are beyond our control. We cannot be held responsible for items delayed, seized, or returned by customs.

We are not liable for packages delayed, lost, or damaged in transit.


Customers are responsible for verifying the legality of peptide products in their jurisdiction.

Orders placed after 16:00 on a Friday may be dispatched the following working day.

International Shipping Policy

We are pleased to offer international shipping to many destinations upon request. Please review the following policy carefully before placing an international order.

Countries We Ship To

We ship to most European countries. If your country is not available at checkout, please contact us before placing your order.

Processing Time

  • Orders are typically processed within 1–2 business days after payment is confirmed.

  • Processing times may be extended during holidays, peak seasons, or due to unforeseen circumstances.

Shipping Methods & Delivery Time

  • International shipping delivery times vary by destination and shipping method.

  • Estimated delivery times generally range from 7–21 business days, but delays may occur due to customs or local postal services.

  • Delivery times are estimates and not guaranteed.

Shipping Costs

  • Shipping fees are calculated at checkout based on destination, package weight, and selected shipping method.

  • All shipping charges are non-refundable once the order has been shipped.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

  • These charges are not included in the item price or shipping cost and are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance processes.

Customs Declarations

  • We are required by law to declare the full value of the items and include an invoice on international shipments.

  • We cannot mark packages as gifts or declare a lower value than the purchase price.

Order Tracking

  • Tracking information will be provided once the order has shipped.

  • Tracking availability and accuracy may vary by destination.

Lost, Delayed, or Damaged Shipments

  • We are not responsible for packages lost, delayed, or damaged due to customs, carrier issues, or incorrect address information.

  • If your package arrives damaged, please contact us within 7 days of delivery with photos for assistance.

Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping addresses.

  • Orders returned due to incorrect addresses may incur additional shipping charges.

Returns & Exchanges (International)

  • International return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • Original shipping fees, customs duties, and taxes are non-refundable.

Restricted Items

  • Some products may be restricted or prohibited in certain countries.

  • It is the customer’s responsibility to ensure the ordered items comply with local import regulations.

Policy Changes

  • We reserve the right to update or modify this International Shipping Policy at any time without prior notice.

Contact Us

If you have any questions regarding international shipping, please contact our customer support team before placing your order.